The factor that sets apart LEADconcept from other leading IT solution houses is its never changing commitment to quality. Compromise on quality is not part of the game at LEADconcept. Apart from meeting the client's requirement we check the product / project for software engineering standards.

Every employee at LEADconcept had vast experience and exposure of the software / internet industry. Average experience at our company is no less than 5 years. Trainings of new industry standards are conducted regularly to keep every at LEADconcept abreast of the constantly evolving technological world.

We price everything according to potential man-hours that a project could require. Project managers provide man-hours estimate and price of the project is fixed as per man-hours estimate.

Our strategy is simple: To keep the customer involved in every phase of the project and so far this strategy has been working to our advantage. Keeping customer aware of the project development keeps our cost of changes in the end to a minimum and keeps the customer happy as well.

Our mode of communication is online as well as offline. However the most effective communication takes place online through emails, instant messaging and voice chats. We give MSN, Yahoo and AOL addresses of our designers and developers to our clients once the project starts rolling so as to avoid hierarchical discrepancies. Direct communication is encouraged and practiced.

There are no fixed office timings and hence we provide our customers with the liberty to catch us online or drop a line anytime they want. Our staff stays online most of the time or if not available you can also ask them to come online at the time most suitable to you.

Our focus on building long-term relationships spells our formula for success. We know the modus operandi of turning a customer into a long-term client.

Every aspect of client communication and other records / documents are kept confidential and unauthorized personnel are denied access to it. We have strong business and social ethics and try our best to make sure that customer is given no reason to complain.